Auto diagnostique
Here you will find some solutions to the most common problems. For further information download the user manual.
Have you changed the master thermostat batteries? Sometimes before the low battery indicator displays there may be communication failures in the most remote zones.
Check that you do not have a weekly programme activated on the thermostats and that you do not have the time set incorrectly or you are in a time frame when the system should be switched off.
To deactivate it see the user manual for the model of thermostat that you have.
As in the previous case, check the control batteries to make sure that communication is optimum or check that you do not have any programme activated.
The system is most likely on standby and the start-up cycle is not being completed. Change the master thermostat batteries or if it is a wireless system move it closer to the unit. The cycle should be completed and the unit should start up. If this does not solve the problem you should ask a technician to check the control unit error codes.
Si cela est possible, vérifiez l’absence d’erreur sur la commande de la machine d’air. Sinon, un technicien devra réviser l’interconnexion entre le système de zones et la machine.
La vanne est sûrement mal câblée; il faudra inverser le câble positif et le négatif.
Vous pouvez nous contacter depuis le chantier au 902 550 290, nous sommes disponibles de lundi à jeudi de 8h30 à 17h00 et le vendredi de 8h30 à 15h00, ou nous demander de l’aide 24h/24h par courrier électronique support@zoning.es